The main reason I chose Ideal was simply because it was set up for the Outdoor Power Equipment industry and I could not be happier with my decision. With Ideal, everything is just a keyboard click away. Every aspect of our day-to-day operations can be easily accessed from work orders, to inventory control, to sales orders. John Engelsman, Thornhill Lawn Equipment – Thornhill, ON

When we bought Ideal I had no idea of all the extra side benefits that would come with it. I am so glad we made the switch! Jeff Nicholson, P&P Small Engines - Des Moines, IA

We had a competitor’s system for 12-13 years and their program never did what they said it was going to do. Before we purchased another software program, we did our due diligence and researched for 5 or6 years. The only one that has held true to their roots, or value, has been the Ideal program. It is very simple to use. We’ve had brand new employees, who aren’t familiar with this industry, pick it up immediately. It is that self-explanatory. Steve Cannon, Power Equipment Company – Gilroy, CA

We started up with small programs, like Quicken and QuickBooks, and then switched over to Ideal. Ideal has been so easy to work with. I'll call on little issues and they're quick to respond and fix what we mess up. Dan Aldridge, CNM Outdoor Equipment – Indianola, IA

I did extensive, agonizing research before I went with Ideal's OPE dealer software solution. I chose Ideal because of recommendations from fellow dealers and I needed a national company that could support me. Ideal has been good to me. Gary Nichols, Nichols Equipment – Jacksonville, FL

It's so much simpler than our old computer system. It lets us do multiple functions from one screen. I can pull up a customer and see what they've bought, invoice numbers, and profit margins all from the same screen. Wade Rolison, Rolison Saw Co LLC – Butler, AL

Ideal has everything necessary in their system to run a business like ours. They offer everything that I need. I am a million dollar business and they can run several stores. Bob Rodriguez, George’s Mower & Burner Service – Riverview, FL

Overall I think it’s quite simple to learn and to operate. At the same time it’s sophisticated enough to let you do a lot of things once you start understanding the capabilities of it. Larry Glenn, Bath Power Equipment – Fort Collins, CO

When a customer calls in to inquire on their work order or sales status, I can answer the inquiry within seconds. This conveys a real professional outlook to that customer. It gives people confidence that they are dealing with the right shop and not some mom and pop joint that scribbles everything down on the back of a matchbook cover. John Engelsman, Thornhill Lawn Equipment – Thornhill, ON

From what we had, to Ideal? It's night and day. It is like we came out of the stone age to the current. Honestly. Jeff Warfield, Mini Motors Outdoor Power Equipment Inc. - Muscle Shoals, AL

Ideal has played a huge role in our ability to give our customers the sense that we are in the “21st century.” It’s great to be able to email statements to customers, or be able to ask them if they’d like a text when their mower is fixed. Our customers tell us we’re up with the times, and that gives us a level of credibility in the electronic and technological world. Without Ideal we wouldn’t have that. Rebekah Oliver, The Power Shop - Centralia, WA

They've been proactive and consistent with updating and support. They change as things go on. We've been with them a long time, and we've recommend them to anyone who asks. Gary Hohulin, Wieland’s Lawn Mower Hospital – Peoria, IL

I look back at all the time I wasted and now I have a system in Ideal that’s fast, easy, and well worth it. Kathy Mueller, Arco Lawn Equipment - Ballwin, MO

The overall organization, efficiency and accurateness is improved. Having a system like this in place that is versatile enough to cover those things and allow you to grow is obviously going to increase your effectiveness and efficiency. Larry Glenn, Bath Power Equipment – Fort Collins, CO

It's very user friendly and the customer service is very good. They are top-notch. Jeff Shoemaker, Schultz Power Equipment – Beloit, WI

The software program is great. I would definitely recommend it to a business like ours looking for something. Chris Clark, Clark Farm Lawn & Garden – Greensboro, NC

I love how I can micromanage all aspects of my business with Ideal. There’s not much more I could ask for in a system that what we have in ideal. Keenan Mize, Longview Lawn & Garden Equipment – Longview, TX

In today’s world, with the number of parts and issues we deal with in a business, you need to have a good under-lying software there to support your business, and we've been really pleased with the solution we have from ideal. Doug Nord, Nord Outdoor Power Equipment – Bloomington, IL

A system like Ideal is an absolute necessity. Everything I’ve wanted to do I found that this system can help me in more ways as long as I keep utilizing more and more of it. Larry Glenn, Bath Power Equipment – Fort Collins, CO

It's a nice software program. I like that it's easy to keep track of orders, any sort of sales or work orders. It's easy to find the customer and not lose things. David Leaycraft, Turf Machine Co. – Norcross, GA

Ideal had Bob Clements speak at their last software training seminar and he preached to us about the key metrics you should be measuring in your business. Without knowing that key data, you have no clue how you’re doing. We’re fortunate in that we have a system like Ideal that includes reporting options that allow you to analyze the performance of our business. We have been very satisfied with what we’ve been able to do with the help of Ideal. It was one of the best decisions I’ve ever made. Jeff Shoemaker, Schultz Power Equipment – Beloit, WI

It is easy to use, gives us the reports we need, and our people learn it pretty quickly. We are completely happy with it. Craig Cody, Emery Lawn & Tractor – Brunswick, GA

We also continue to grow in the way we do business by learning from other successful dealers, reading articles, watching webinars from Bob Clements, and reading best practice articles from Ideal. Jeff Shoemaker, Schultz Power Equipment – Beloit, WI

I like how the dashboard is real-time and real-time only so it gives you the most accurate data. I hope that it will not only help me, but other employees in the business who have access to the data. Larry Glenn, Bath Power Equipment – Fort Collins, CO

Ideal really helped us out in seeing where our business was compared to where we were in the blind about where our business was at before. Oscar Cavazos, MAE Power Equipment – Mission, TX

As a result of using the entire Ideal dealer management solution, I've got a good handle. I know exactly what's in the bank account, exactly what my profit margins are, and exactly what my payables are, within pennies, at any minute. And I don't have to wait until the end of the month for my accountant to tell me I lost money. I know the exact hour or day that I lost money or that the margins fell off. I can make adjustments there. If I have to wait for the accountant, it's too late. Gary Nichols, Nichols Equipment – Jacksonville, FL

I feel a lot more confident about our business with the reports given so easily by Ideal. Tim Peterson, Noble Saw - San Luis Obispo, CA

Service behind the sale. Whenever I need something they're right on the spot. Rob Clark, Clark’s Lawn & Garden Equipment – Oregon City, OR

They have always been helpful with any problem that I have had. They are wonderful for my business. Frank Lane, Lane's Yardware – Williston, FL

With Ideal, I have more time on my hands because I'm not dinking around trying to balance a drawer or put information into another system based off what we sold for the day. And we've saved time because it's all integrated and you can just pop it up and see what you've got. Our old system was very time consuming and now it's all integrated. I look back at all the time I wasted and now I have a system in Ideal that's fast, easy, and well worth it. It makes things uniform across the board. Kathy Mueller, Arco Lawn Equipment – Ballwin, MO

One of the things that I really like about the Ideal product is the product order recommendation. It literally will pull up recommended items to be fulfilled based off of sales history. That is really helpful for us in setting up our model stocks and making sure that we're in stocked in the key items we should be stocked in. Richard Ogawa, Gardenland Power Equipment - Campbell, CA

Warranty repairs used to scare us. With Ideal, the way warranties are handled is so user friendly and easy to track that even sea monkeys like us can handle it! John Engelsman, Thornhill Lawn Equipment – Thornhill, ON

Ideal helps my techs tremendously because they're not wasting time going from one program to another. It's all integrated and that saves a lot of time. Kathy Mueller, Arco Lawn Equipment - Ballwin, MO

What's also real important is to make sure our mechanics have the parts they need prior to them getting the job on the bench. So the ability to be able to forecast, the ability to see and set model stock is pretty easy. The ability to adjust inventory based on sales trends and movements are really helpful in making sure that we have all the parts needed before the mechanic starts. It is absolutely critical for a dealer in terms of making sure you have the right parts on hand at the right times so you can turn jobs in a quick and efficient manner. Richard Ogawa, Gardenland Power Equipment - Campbell, CA