Keeping in touch with your customers is key to building a good relationship, but old ways of communicating aren't cutting it anymore. With so many social apps and choices, it's hard to figure out the best way to connect. Standing out to your customers today means reaching out on their preferred platforms, using their preferred communication methods, and at times when they're ready to listen. Today, texting is the best way to get their attention. So whether you're a tech pro or just getting started with digital communication, this webinar is aimed at helping you have better customer interactions.
Here’s what you’ll learn:
- How the landscape of customer interaction is evolving and what it means for your dealership
- Best practices for integrating texting into your overall communications strategy
- Tips for using automated messaging – without losing the personal touch
Industry Expert