Agenda
| DAY 1 – Monday, February 10th | |||
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8:00am – 1:00pm |
Registration |
Labs Open! 8:00am – 4:30pm |
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1:00pm – 1:30pm |
Welcome & Introduction | ||
| 1:45pm – 2:30pm |
Service Excellence: Enhancing Efficiency in the Service Department |
Creating Customers for Life: Your Roadmap to Success |
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| Break | |||
| 2:45pm – 3:30pm |
Troubleshooting Point of Sale: Common Issues and Fixes |
Building Loyalty: Nurturing Customer Relationships |
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| Break | |||
| 3:45pm – 4:30pm |
Clear the Clutter: Solutions for Cleaning Up Your Accounts |
Driving Efficiency in Sales |
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| Break | |||
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4:30pm – 6:30pm |
Cocktail Reception (Finger Foods & Drinks Provided!) |
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DAY 2 – Tuesday, February 11th |
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7:00am – 8:45am |
Breakfast |
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8:00am – 8:45am |
Digital Retailing Masterclass: Tools to Boost Sales |
Labs Open! 8:00am – 12:45pm |
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| Break | |||
| 9:00am – 9:45am |
Exploring the Future of Ideal |
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| Break | |||
| 10:00am – 10:45am |
Unveiling Our Mobile Apps Roadmap |
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| Break | |||
| 11:00am – 11:45am |
Why Work Order Status Matters and How to Change Them |
Creating Customers for Life: Your Roadmap to Success |
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| Break | |||
| 12:00pm – 12:45pm |
Warranty Workflows: Setting Up, Processing Claims, and Reconciliation |
Building Loyalty: Nurturing Customer Relationships |
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12:45pm – 1:30pm |
Lunch |
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| 1:30pm – 2:15pm |
Using Electronic Interfaces for Purchasing & Product Registrations |
Driving Efficiency in Sales |
Labs Open! 1:30pm – 5:00pm |
| Break | |||
| 2:30pm – 3:15pm |
Inventory Insights: Mastering Maintaining Inventory Levels |
Online Inventory Made Easy: Automating Your Updates |
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| Break | |||
| 3:30pm – 4:15pm |
Inventory Accuracy: Keeping Stock Levels and Bin Locations in Check |
How to Turn One-Time Customers into Repeat Buyers with Rewards |
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| Break | |||
| 4:30pm – 5:15pm |
Opportunities for Generating Revenue and Saving Time |
Speeding Up Sales: How to Reduce Transaction Times |
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DAY 3 – Wednesday, February 12th |
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7:00am – 8:00am |
Breakfast |
Labs Open! 8:00am – 2:30pm |
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8:00am – 8:45am |
E-Commerce Essentials: Integrating TargetCRM and TargetWeb for Online Success |
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| Break | |||
| 9:00am – 9:45am |
Price Like a Pro: Maintaining Competitive and Accurate Pricing |
Best Practices for Reducing Credit Card Costs |
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| Break | |||
| 10:00am – 10:45am |
How to Get the Most Out of Your Reports |
Online Inventory Made Easy: Automating Your Updates |
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| Break | |||
| 11:00am – 11:45am |
Balancing the Books: Reconciliation Tips for Core Accounts |
How to Turn One-Time Customers into Repeat Buyers with Rewards |
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| Break | |||
| 12:00pm – 12:45pm |
Accounts Payable Success: Balancing, Reconciling, and Correcting with Confidence |
Speeding Up Sales: How to Reduce Transaction Times |
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| 12:45pm – 2:30pm | Departures & Lab Time | ||
